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    Local banks change customer service plans to prevent spread

    HAMPTON ROADS, Va. — Banks are changing the way customers access their services to prevent the spread of coronavirus.

    Here is a list of local banks that have made changes to their services:
    TowneBank

    Lobby access at some branches will be available by appointment only beginning March 20
    The Harbor’s Edge and Westminster-Canterbury offices are temporarily closed beginning March 20
    Customers should call their local banking office to schedule a visit or get guidance
    Drive-through lanes will remain open during business hours
    ATM services will be available
    Online and mobile banking will be available

    Langley Federal Credit Union

    All branch lobbies are closed as of March 18
    Drive-through lanes will remain open
    ATM services will be available
    Customers can schedule phone calls with bank staff online
    Night deposit boxes will process payments throughout the day

    Atlantic Union Bank

    All banking lobbies are closed as of March 19
    Drive-through lanes remain open during normal banking hours
    Select branches will be temporarily pausing their drive-through services on Saturdays
    ATM locations are available
    Banking staff can assist customers over the phone and schedule in-branch appointments
    Customers can use the mobile app or online site to manage their accounts

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